Last Updated September 1, 2020
“Personal Information” generally means any information that identifies you as an individual, and any other information we associate with it. We collect several categories of information, from a few different sources:
Information You Provide. We collect information and other content you voluntarily provide us, which may include:
Usage Information. We passively collect information when you use the Site, through our web servers and third-party analytics tools. For instance, our system logs may record certain information about visitors to the Site, including the web request, Internet Protocol (“IP”) address, device and mobile ad identifiers, browser information, interaction with the Site, pages viewed, app usage, and other such information. We may collect similar information from emails you receive from us that can help us track which emails are opened and which links are clicked by recipients.
We also use certain cookies, pixel tags and other technologies to help us understand how you use the Site and enable us to personalize your experience. To learn more about cookies, please see the Cookies and Analytics section below, or visit http://www.allaboutcookies.org/.
Information from Third Parties. We may receive Personal Information about you, your purchase, or SENCO product from third parties such as online and brick-and-mortar dealers, repair and service centers, and advertising partners, to supplement the information we receive directly from you. If we do so, this Policy governs how we can use that information.
We may use Personal Information as permitted by law, for the following business purposes:
We may also use your information as we believe to be necessary or appropriate for certain essential purposes, including:
To the extent permitted by law, SENCO may disclose your Personal Information to the following categories of third parties:
Modifying your Personal Information. To update or change Personal Information that you already have submitted in connection with a product registration, warranty claim, or employment application, please contact us at [email protected].
Emails and Texts. You can unsubscribe from marketing-related emails by clicking unsubscribe at the bottom of any message. SENCO may still send you transactional and administrative emails about the Site, important product information such as recall notices or related to your warranty. To stop receiving text/SMS messages from us, reply “STOP” to any text message.
Cookies. Most browser settings allow you to delete cookies, or reject all or some cookies. If you delete or choose not to accept our cookies, however, you may miss out on certain features of the Site.
“Do Not Track” Settings. Your browser may contain tools to request that websites not track your online activities. Industry standards for this technology are evolving and we currently do not respond to or take any action with respect to the “do not track” settings in your Internet browser.
California Privacy Rights. California residents have additional rights under the California Consumer Privacy Act.
Right to Know. California residents may request the following information from SENCO:
(1) the categories of Personal Information that we collect, use, disclose, and sell, as applicable; (2) the categories of sources from which Personal Information is collected; (3) the business or commercial purpose for collecting or selling (if applicable) the Personal Information; (4) The categories of third parties with whom we share Personal Information; and (5) The specific pieces of Personal Information that we have collected about you.
Right to Delete. California residents may request that we delete your Personal Information. Note that deletion requests are subject to certain limitations, for example, we may keep Personal Information as required or permitted by law, or to process transactions and facilitate customer and service requests.
Right to Opt-Out. We do not sell the Personal Information of California residents.
Submitting a Request. You have the right not to be discriminated against if you exercise your privacy rights. To make a request to access or delete your Personal Information, please email us at [email protected]. Please provide your name, state of residence, home or business address with zip code, the product(s) your purchased and where purchased, so that we can authenticate and verify your request as we are required to do by law. You can also reach us by telephone at 1.800.543.4596.
You may designate an authorized agent to submit a request on your behalf. In order to designate an authorized agent, please send us your written authorization for that agent. Both you and your agent must sign and date the form.
Minors. The Site is not directed toward minors under age 16. If we discover that we have inadvertently collected Personal Information from a person under 16, we will delete that information immediately. If you are a parent or guardian of a minor and believe he or she has disclosed personal information to us, please contact us as provided below.